How can we help?
Questions, bugs or ideas for new features are all welcome. You'll get a reply from the developer who built the app, usually within a day or two.
Email support@flowapps.co.uk
Tell us which app it's about, your Windows version (Windows 10 or 11), and what happened. A screenshot helps a lot.
CornerFlow quick fixes
A corner fires by accident
Open CornerFlow and add a short Delay, or turn on Ignore corners while a mouse button is held. You can also set a corner to work only while you hold Ctrl, Alt, Shift or Win.
My shortcut doesn't work in one app
Windows doesn't let ordinary apps send keys to programs running as administrator while they're in front. Lock, Mute, Show desktop and the power actions still work everywhere.
I can't record Win + L or Ctrl + Alt + Del
Windows doesn't allow any app to press these. Use the built-in Lock screen action instead.
Corners don't work in games or full-screen video
That's on purpose, so games and films aren't interrupted. You can turn off Pause in full-screen apps in the settings.
Where's the log file?
Open CornerFlow and go to Settings > About > Open log folder. Attach the log to your email if something isn't working.
SpokeFlow quick fixes
It says my ring shortcut is already in use
Another program already owns that key combination. Pick a different one under Trigger and look > Keyboard shortcut.
Does a normal middle click still work?
Yes. A scroll-wheel click with no movement passes straight through, so links still open in new tabs.
The trial ended. Have I lost my rings?
No. SpokeFlow pauses itself and keeps all your rings. Buy it from the Microsoft Store and everything comes back.
I want a smaller ring
Change the number of spokes (4 to 8) for that ring. The spokes you hide are kept, so they come back if you change your mind.
Buying, refunds and your licence
- Both apps are sold through the Microsoft Store, which handles payment, VAT and your licence. Once you've bought an app, it's yours on any Windows PC signed in with the same Microsoft account.
- Refunds are handled by Microsoft, not us. Sign in at account.microsoft.com, open Order history, and choose Request a refund next to the app.
Uninstalling
Open Settings > Apps > Installed apps, find CornerFlow or SpokeFlow, click … and choose Uninstall. This removes the app with all its settings and logs.
Privacy
Neither app collects or sends any data. Read the CornerFlow and SpokeFlow privacy policies.